Terms and Conditions – Pogi's Auto Detailing
Welcome to Pogi's Auto Detailing. By booking our mobile detailing services, you agree to the following terms and conditions. Please read them carefully.
1. Service Agreement
- Pogi's Auto Detailing provides professional mobile detailing services at the location specified by the customer.
- Services will be performed as per the package selected during booking. Any additional requests or changes must be agreed upon in advance.
2. Appointments and Scheduling
- Booking: All appointments are subject to availability and must be confirmed by our team.
- Cancellations: Cancellations or rescheduling must be made at least 24 hours before the scheduled appointment. Late cancellations may incur a fee.
- Weather Policy: If weather conditions prevent us from completing the service, we will reschedule at no additional charge.
3. Customer Responsibilities
- Access to Vehicle: The customer must ensure the vehicle is accessible and parked in a safe, legal location suitable for detailing.
- Personal Belongings: Please remove all personal belongings from the vehicle prior to service. We are not responsible for any items left in the vehicle.
4. Payment Terms
- Payments are due at the time of booking or immediately upon completion of the service unless otherwise agreed.
- Accepted payment methods include Cash, Cashapp, Apple Pay, Navy Federal.
- Non-payment will result in the cancellation of future services until resolved.
5. Service Limitations
- Pogi's Auto Detailing reserves the right to decline service if the vehicle is excessively dirty or poses a safety or health risk to our team.
- We will perform services to the best of our ability; however, some stains, odors, or damages may not be fully removable.
6. Liability
- Pogi's Auto Detailing is not liable for pre-existing damages, scratches, or defects in the vehicle.
- Any claims of damage must be reported within 24 hours of the completed service with supporting documentation.
7. Refunds and Complaints
- Please refer to our Refund Policy for detailed information regarding refunds and service re-dos.
8. Privacy
- We respect your privacy and will only use your personal information for booking and service purposes. We do not share your information with third parties.
9. Changes to Terms
- Pogi's Auto Detailing reserves the right to modify these terms and conditions at any time. Updates will be posted on our website and apply to future bookings.
10. Contact Us
If you have questions about these terms or need assistance, please contact us at:
291 Hubert Blvd, Hubert NC, 28539
661-234-0041
pogiautodetailing@gmail.com